Frequently Asked Questions
Browse our FAQ section to find answers to commonly asked questions about our services, treatments, and clinic policies. We’ve compiled this section to help clarify any uncertainties and provide guidance for our valued patients. If you don’t find answers here, feel free to contact us.
Frequently Asked Questions
What treatments do you offer at the clinic?
We provide a range of holistic treatments including acupuncture, herbal therapy, cupping, and more, all tailored to the individual’s needs.
Is Practitioner Tracey Li available for consultations?
Yes, Tracey Li conducts consultations and oversees all treatments, ensuring each patient receives the best care possible.
Do I need a referral to make an appointment?
No, a referral is not required. You can book an appointment directly through our clinic.
What are the benefits of combining Western and Eastern medical approaches?
By blending both philosophies, we can offer a more comprehensive approach to treatment, addressing not just symptoms but also the root causes of ailments.
Are there any side effects associated with the treatments?
While most of our treatments are gentle and natural, some individuals may experience mild reactions. It’s always best to discuss any concerns with Practitioner Li before treatment.
How long is a typical session?
The duration of a session varies depending on the treatment but generally ranges from 30 minutes to an hour.
Is acupuncture painful?
Most patients describe acupuncture as causing a slight tingling sensation or a feeling of relaxation. The needles are very fine, and the procedure is usually not painful.
Do you accept insurance?
We accept several insurance plans. Please contact our front desk to confirm if your plan is included.
Can I combine multiple treatments in one visit?
Absolutely! Practitioner Li often recommends a combination of treatments for optimal results. It’s best to discuss this during your consultation.
What precautions are you taking regarding COVID-19?
The health and safety of our patients are paramount. We strictly adhere to recommended guidelines, ensuring frequent sanitization, mask usage, and social distancing measures.